Impress Your Customer
Impress Your Customer
By sending Thank You Letters or Simple Follow Up Notes.
It doesn’t really matter how or why you communicate to your customer, if you want to keep an existing customer or Impress a new customer or make your existing customer step up and become an “A” Customer you need to let them know that you want them. Every one wants to be needed and appreciated yet hardly any business adds the personal touch. Don’t wait for Christmas to thank them, do it all year.
There are many reasons to keep in touch with your customer and these are just a few:
- Birthday cards or notes: usually get this date off their account application forms etc, but it always nice to receive a surprise birthday card.
- Aniversary note: Just gives a gentle reminder thats its been a year since they had their last massage or 2 years since they bought their car from you and perhaps they may wish to trade it in Read More Here…
