Make your Customers Feel Special -Thank Them
Sending” thank you” notes and cards is a wonderful idea and much appreciated by anyone who receives something in the mail with delightful words, but a personal phone call from time to time is always a big pleaser. You could impress your customers, simply by a call just to thank them for paying their account on time or for making a large order or just because you want to thank them for being such a lovely customer.
“Hi Sue, is John from (your work), its been a while since I spoke to you last, but I just wanted to let you know that its always a pleasure doing business with you. It certainly makes our day when we deal with people like you and we really appreciate the large order you put through last Monday.”