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	<title>Better Business Institute +649 4770490</title>
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	<link>http://bbi.co.nz/success</link>
	<description>Making Your Business Profitable, Turning Everyday People Into Entrepreneurs</description>
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		<title>How To Assure That Your Employees Perform And Make Your Business Money</title>
		<link>http://bbi.co.nz/success/2012/06/how-to-assure-that-your-employees-perform-and-make-your-business-money/</link>
		<comments>http://bbi.co.nz/success/2012/06/how-to-assure-that-your-employees-perform-and-make-your-business-money/#comments</comments>
		<pubDate>Thu, 28 Jun 2012 07:06:08 +0000</pubDate>
		<dc:creator>ProfitGrowth</dc:creator>
				<category><![CDATA[Business Monitoring and Reporting]]></category>
		<category><![CDATA[Creating Sales Opportunities]]></category>
		<category><![CDATA[Getting Most Out Of Your People]]></category>
		<category><![CDATA[Employee Performance]]></category>
		<category><![CDATA[Key Performance Indicators]]></category>
		<category><![CDATA[KPI]]></category>
		<category><![CDATA[Performance Benchmarking System]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1351</guid>
		<description><![CDATA[Ok, you&#8217;ve defined your or your business singular promise (a.k.a. UBA) and identified the team to deliver that promise. This article shows you how to take that team you identified and ensure that your singular promise is achieved through a step-by-step process of systemisation. In short, this article teaches you the nuts and bolts to [...]]]></description>
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		<title>Don&#8217;t Rush Your Customer&#8217;s Experience</title>
		<link>http://bbi.co.nz/success/2012/04/dont-rush-your-customers-experience/</link>
		<comments>http://bbi.co.nz/success/2012/04/dont-rush-your-customers-experience/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 02:16:38 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Presenting]]></category>
		<category><![CDATA[Customer Experience]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1317</guid>
		<description><![CDATA[Customer Service Should Be a Relaxing Enjoyable Experience  Your Customer has probably just rushed through traffic and hunted for parking, or got caught up for two sets of lights at the same intersection&#8230; They are stressed more often than not, just rushing to be with you. Let them relax&#8230; de-stress&#8230; don&#8217;t rush them Let them [...]]]></description>
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		<title>Gift Vouchers For Special Customers</title>
		<link>http://bbi.co.nz/success/2012/04/gift-vouchers-for-special-customers/</link>
		<comments>http://bbi.co.nz/success/2012/04/gift-vouchers-for-special-customers/#comments</comments>
		<pubDate>Sun, 15 Apr 2012 04:05:26 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[After Sale and Repeat Sales]]></category>
		<category><![CDATA[Increase Frequency Of Purchases]]></category>
		<category><![CDATA[Joint Venture Marketing]]></category>
		<category><![CDATA[Lifetime Value Of Your Customers]]></category>
		<category><![CDATA[Added Value]]></category>
		<category><![CDATA[Existing Customers]]></category>
		<category><![CDATA[Gift Vouchers]]></category>
		<category><![CDATA[VIP Customers]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1313</guid>
		<description><![CDATA[For Added Value to Win Your Existing Customers Over, Give Your Customers Vouchers to Enjoy at Other Places Gift Vouchers don&#8217;t have to be from your own business, visit other businesses in your area  and make arrangements for your customers to receive special offers from them. Make sure that you &#8230; give the vouchers in [...]]]></description>
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		<title>Charge Your Customers More, Not Less</title>
		<link>http://bbi.co.nz/success/2012/04/charge-your-customers-more-not-less/</link>
		<comments>http://bbi.co.nz/success/2012/04/charge-your-customers-more-not-less/#comments</comments>
		<pubDate>Sun, 08 Apr 2012 09:43:09 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[After Sale and Repeat Sales]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Increasing Sale Value]]></category>
		<category><![CDATA[Increase Profit Margin]]></category>
		<category><![CDATA[More Profit]]></category>
		<category><![CDATA[Win-Win]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1315</guid>
		<description><![CDATA[Now Your Can Put your Prices Up! &#160; If you have Caring For Your Customer, Showering them with Gift Vouchers and Pampering them, Going the &#8216;Extra Mile&#8217; with your Charm and Service, your customers will truly be in love with you. They will be telling all their friends and will be with you for a [...]]]></description>
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		<title>Keep In Contact With Your Past Customers</title>
		<link>http://bbi.co.nz/success/2012/04/keep-in-contact-with-your-past-customers/</link>
		<comments>http://bbi.co.nz/success/2012/04/keep-in-contact-with-your-past-customers/#comments</comments>
		<pubDate>Sat, 07 Apr 2012 11:45:18 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[After Sale and Repeat Sales]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Lifetime Value Of Your Customers]]></category>
		<category><![CDATA[After Sale Support]]></category>
		<category><![CDATA[impress your customers]]></category>
		<category><![CDATA[More Customers]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1277</guid>
		<description><![CDATA[Make your Customers Feel Special -Thank Them  Sending&#8221; thank you&#8221; notes and cards is a wonderful idea and much appreciated by anyone who receives something in the mail with delightful words, but a personal phone call from time to time is always a big pleaser. You could impress your customers, simply by a call just [...]]]></description>
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		<title>Educate Your Customers And They Will Come Back More Often</title>
		<link>http://bbi.co.nz/success/2012/04/educate-your-customers-and-they-will-come-back-more-often/</link>
		<comments>http://bbi.co.nz/success/2012/04/educate-your-customers-and-they-will-come-back-more-often/#comments</comments>
		<pubDate>Wed, 04 Apr 2012 10:35:17 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[After Sale and Repeat Sales]]></category>
		<category><![CDATA[Referrals]]></category>
		<category><![CDATA[Targeting Top Customers]]></category>
		<category><![CDATA[“A ” customer]]></category>
		<category><![CDATA[Customer Engagment]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1284</guid>
		<description><![CDATA[Become A Knowledge Bank  Build a library of information Have readily available to your customers, books, brochures and videos with all the latest information on your products and services, techniques, possible applications and designs.Technical or motivational information that you can loan out to your clients for their benefit. A bike shop &#8211; can provide their [...]]]></description>
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		<title>Creating A Unique Experience</title>
		<link>http://bbi.co.nz/success/2012/04/creating-a-unique-experience/</link>
		<comments>http://bbi.co.nz/success/2012/04/creating-a-unique-experience/#comments</comments>
		<pubDate>Wed, 04 Apr 2012 07:28:17 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Increasing Sale Value]]></category>
		<category><![CDATA[Lifetime Value Of Your Customers]]></category>
		<category><![CDATA[Presenting]]></category>
		<category><![CDATA[Impress your customer]]></category>
		<category><![CDATA[Unique Experience]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1319</guid>
		<description><![CDATA[Customer Service Doesn&#8217;t Stop At Coffee and Tea  When your customer arrives in the waiting room, make the experience special. Tastes: Offer your special clients a Complimentary glass of Champagne or Hand-Made Chocolates. Make their choice of drinks more varied and have an array of herbal teas and coffees available for them with a biscotti [...]]]></description>
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		<title>Tap Into Your Employee&#8217;s Knoweldge Of Your Customers</title>
		<link>http://bbi.co.nz/success/2012/04/tap-into-your-employees-knoweldge-of-your-customers/</link>
		<comments>http://bbi.co.nz/success/2012/04/tap-into-your-employees-knoweldge-of-your-customers/#comments</comments>
		<pubDate>Sun, 01 Apr 2012 09:59:21 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[After Sale and Repeat Sales]]></category>
		<category><![CDATA[Business Monitoring and Reporting]]></category>
		<category><![CDATA[Lifetime Value Of Your Customers]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[impress your customers]]></category>
		<category><![CDATA[Measure and Monitor]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1282</guid>
		<description><![CDATA[  It&#8217;s A Team Effort! Many heads think better than one.  Ask your team members what ideas they can think of to impress your customers or how to serve them better.  People think from different spaces and often have ideas inside them waiting to come to fruition when asked.  It&#8217;s more often than not, the [...]]]></description>
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		<title>Award And Reward Your Customer</title>
		<link>http://bbi.co.nz/success/2012/03/award-and-reward-your-customer/</link>
		<comments>http://bbi.co.nz/success/2012/03/award-and-reward-your-customer/#comments</comments>
		<pubDate>Thu, 29 Mar 2012 21:46:37 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[After Sale and Repeat Sales]]></category>
		<category><![CDATA[Getting Referrals and Testimonials]]></category>
		<category><![CDATA[Lifetime Value Of Your Customers]]></category>
		<category><![CDATA[Customers Recognition]]></category>
		<category><![CDATA[Joint Venture]]></category>
		<category><![CDATA[Lifetime Customers]]></category>
		<category><![CDATA[More Customers]]></category>
		<category><![CDATA[New Customers]]></category>
		<category><![CDATA[Vouchers]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1288</guid>
		<description><![CDATA[How To Strengthen Your Relationship With Your Customers By Awarding and Recognising Them &#8211; While Collecting Testimonials, Asking For Referrals And Selling More Of Your Product Or Services. Everyone loves praise and told how well they are doing!  Why not send you Top Customers, your &#8220;A Customers&#8221; a Certificate for being the Top Customer.  Whether [...]]]></description>
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		<title>Impress Your Customer</title>
		<link>http://bbi.co.nz/success/2012/03/impress-your-customer/</link>
		<comments>http://bbi.co.nz/success/2012/03/impress-your-customer/#comments</comments>
		<pubDate>Mon, 26 Mar 2012 04:36:22 +0000</pubDate>
		<dc:creator>Dmitri Stern</dc:creator>
				<category><![CDATA[After Sale and Repeat Sales]]></category>
		<category><![CDATA[Approaching]]></category>
		<category><![CDATA[Close Sales]]></category>
		<category><![CDATA[Creating Sales Opportunities]]></category>
		<category><![CDATA[Direct Mailing]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Increasing Sale Value]]></category>
		<category><![CDATA[Lifetime Value Of Your Customers]]></category>
		<category><![CDATA[Making Sale]]></category>
		<category><![CDATA[Presenting]]></category>
		<category><![CDATA[“A ” customer]]></category>
		<category><![CDATA[Communicate]]></category>
		<category><![CDATA[Existing Customers]]></category>
		<category><![CDATA[impress your customers]]></category>

		<guid isPermaLink="false">http://bbi.co.nz/success/?p=1279</guid>
		<description><![CDATA[Impress Your Customer By sending Thank You Letters or Simple Follow Up Notes.  It doesn&#8217;t really matter how or why you communicate to your customer, if you want to keep an existing customer or Impress a new customer or make your existing customer step up and become an &#8220;A&#8221; Customer you need to let them [...]]]></description>
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