Don’t Rush Your Customer’s Experience
April 16th, 2012 Tags: 
Posted in Customer Service Should Be a Relaxing Enjoyable Experience
Your Customer has probably just rushed through traffic and hunted for parking, or got caught up for two sets of lights at the same intersection… They are stressed more often than not, just rushing to be with you.
Let them relax… de-stress… don’t rush them
Let them know you are relaxed too! Sit down with them, side by side, not eye balling them across the desk. Make a connection with them and let them know they are in safe hands now they have got to you… After all, you have their best interests at heart… tell them in the little things you do.
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