Creating A Unique Experience
April 4th, 2012 Tags: Customer Service, Impress your customer, Unique Experience
Posted in Customer Service, Increasing Sale Value, Lifetime Value Of Your Customers, PresentingCustomer Service Doesn’t Stop At Coffee and Tea
When your customer arrives in the waiting room, make the experience special.
Tastes: Offer your special clients a Complimentary glass of Champagne or Hand-Made Chocolates. Make their choice of drinks more varied and have an array of herbal teas and coffees available for them with a biscotti or sweet treats to nibble on.
You could make a menu showing the teas and coffee styles available and laminate it. Have it personalised with your company logo or rename the drinks eg Directors Brew
When they arrive on their first visit, fill in a profile sheet showing their preferences and have it ready for them when they arrive for their next visit.
This will surely impress your customer and add to their experience. You will probably be the Highlight of Their Day.
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