Customers Need Loving Too!
February 8th, 2005 Tags: “A ” customer, Existing Customers, good service, New Customers
Posted in After Sale and Repeat Sales, Lifetime Value Of Your Customers, Making Sale, Targeting Top CustomersCustomers Need Loving Too!
Love and Nurture Your Existing Customers
To Ensure Your New Customers Will Love You And Keep Coming Back
It would seem that most businesses think that customers have a “use by” date stamped on their forehead; they just use them once then throw them away. Customers are fantastic creatures that can be used again and again you just need to feed them and nurture them. It not unlike farming really, you can grow them from seedlings into a mature “A ” customer that just keeps producing fruit.
You can feed them with information and good service and nurture them with a more personal touch, get to know them as a real person, just like yourself. Customers have feelings, and want the same things as you. They want to feel needed and loved and know that someone has their best interests at heart. Customers have children, relationship issues, they have cars, boats, houses, mortgages and loans just like everyone else.
If you care for you customer, they will thrive and so will your bank balance.
“Give…. And though shalt receive”
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